£55000 - £70000/annum + Benefits
SM2, Sutton, Greater London
Permanent | Full Time
Reed Business Information - ICIS
Senior Systems Engineer /DevOps
Competitive salary + benefits
So who are RBI and ICIS?
RBI is a global online media and information business cited amongst the world’s top-100 ‘online superpowers’. We have an international portfolio of market leading brands (including ICIS, Accuity, Flight Global and New Scientist) that spans Western Europe, North America, China, Singapore, Australia and beyond; we’re also part of the FTSE 100 RELX Group, a global media and publishinggroup with a history spanning several hundred years and revenues in the region of $10bn. As one of the largest brands within RBI, ICIS has a global staff of more than 800, is the world’s largest petrochemical market information provider and has a fast growing energy information business. ICIS provides prices, news, analysis, insight and consultancy.
We are seeking an experienced Systems Engineer to be based in our Sutton, South London office. You’ll be working in a new global team of specialist engineers within a fast paced highly dynamic group, committed to continuous improvement and adoption of best practices.
Systems Engineering is a newly formed central team, its purpose being a centre of excellence within the Infrastructure and Operations group, promoting automation and the DevOps culture. Thesuccessful candidate will need to hit the ground running, with a proven track record in either systems/software engineering or DevOps and have a clear idea of what skills need to be gained tobe truly effective in this hybrid role.
This position performs moderately difficult research, design, and systems engineering assignments and also responds to system management alerts to handle system/operations exceptions, within the assigned enterprise systems of product offerings. Additionally, this position isalso responsible for triage change management support.
•AWS (EC2, S3, Cloudwatch, ELK)
•Git, Bitbucket orcode repository
•Kubernetes + Terraform, or Puppet
•Scripting (PowerShell, Bash)
•Appreciation for security (best practice and tools)
•CentOS or Redhat Linux OS
•Monitoring and logs management
•Strong Networking Knowledge (DNS, ALB and nginx)
•Understanding of storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure.
•Program installation andtroubleshooting.
•Knowledge of virtual server environments and thin client.
•Knowledge of scripts for automation.
•Understanding of system and problem management tools.
•Good oral and written communication skills.
•Demonstrate thorough understanding of major system components in completing assigned tasks (i.e., storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure).
•Manage and support existing and new CI/CD Pipeline (jobs, builds) and their associated test environments.
•Apply development changes on production where applicable.
•Diagnose problems with application programs, common system, or systematic questioningtechniques.
•Configure controls; install or troubleshoot programs within multiple system environments.
•Help improve the automation of the build, unit and integration tests with the development and QA team.
•Provide prompt recovery and problem escalationfor the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools.
•Partner closely with development groups, support groups, and vendors to coordinate special operations, and communicate/escalate problems as appropriate to meet assigned deadlines.
•Work closely with support groups to refine system monitoring and reporting, andto assist them in their analysisand problem recovery.
•Apply problem-solving skills in multiple operating environments to support assignments involving the execution of a series of related tasks.
•Demonstrate knowledge of system components in completing assigned tasks (i.e., storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure).
•Diagnose system performance problems.
•Perform online system functions to assist with tasks encountered in execution of daily responsibilities such as utility functions andediting of files.
•Develop lists/scripts for execution of commonly used processes and automation of simple tasks.
•Proper implementation of team changes and service requests.
•Proper creation, execution, documentation, and closure of tasks, changes, and requests.
How important is technology to ICIS?
Technologyis a central part of the ICIS business. The technology team provides the online products and systems to collect and distribute ICIS data to our global audience. We also create innovative sources of new insight – for example modelling of power demands, processing of European gas flows or tracking/predicting in real-time worldwide ship movements. We use modern technologies, work almost exclusively in the cloud and focus on agile development approaches.
What’s it like to work here?
Outstanding - you’ve probably already got a feel for what we do and the technology we’re involved with but what’s really stands us out from the crowd is our culture. We’re an agile, dynamic and forward thinking organisation who understands the importance of looking after our staff. We pride ourselves on delivering high-quality products, providing our employees with interesting challenges for their personal and career development whilst also striking the right balance between work and family life.
In addition to all of this we offer the following 'core' benefits:
25 days holiday with the option to buy 5.
2 paid charity days (as a business we do a lot of charity work)
Pension and life assurance scheme
SAYE Share Options Scheme
There are also AIP (bonus), car allowance, and medical benefits available at more senior levels within the business.
And what about your career?
Career developmentis a big thing for us and we take our PDP (personal developmentplan) process very seriously; we want you to learn and progressquickly in the direction you want to go and we will provide youwith the training and support to achieve that at the right pace. The great thing about us career-wise is that we’re a company made up of leading online businesses so you can develop in three dimensions, vertically through the business, across different brands, and across different functions (if you fancy a change). We’re also an increasingly international business and are often able to offer overseas opportunities either as secondments or on apermanent basis.
RBI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Women in technology:
RBI is very supportive of women in Technology and hasbeen a founding signature for the Tech Talent Charter. Currently 24% of our Technology workforce are women which is much higher than the UK averageof 17%. We have the following initiatives in place to support women in technology:
•Mentoring scheme for women in technology
•Women’s network forum
•Regularly runevents for schools girl about careers in technology to inspirethe next generation of girls in tech.
RBI proudly support the Tech Talent Charter