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IT Infrastructure Engineer



£43000 - £56000/annum

Guildford, Surrey


Permanent | Full Time




Our client based in Guildford is looking for an Infrastructure Team Leader to look after the IT infrastructure and the provision of 3rd line support to the Service Desk.

Key Tasks

• Develop and review systems architecture and security, reviewing new technologies and recommending improvements

• Supporting infrastructure services through design and project briefs

• Implementing new infrastructure services through project schedules and change management

• Administration of the virtual environment

• Routine maintenance of infrastructure services such as firmware updates, system upgrades and virtual infrastructure management

• Provision of 3rd line services within the Service Desk resolving escalated incidents in a timely and efficient manner in accordance with the Helpdesk SLA’s

• Carrying out BAU tasks as needed

• Providing technical expertise on all IT related matters assisting the Infrastructure Team Leader where necessary

Candidate Requirements:

• Degree in Computing or equivalent, MCSE, CCNA, VCP all an advantage but not necessary

• Proven experience in an infrastructure support environment

• Microsoft operating systems experience

• Linux/UNIX experience

• Network Switch management, VLANs and inter-site communication

• Knowledge of VMware vSphere & VDI technologies

• Firewall management, rules, ACLS and VPN

• Storage technologies – Fibre Channel, NAS & iSCSI

• Good hardware and software support knowledge

• Competent troubleshooting skills

• Good understanding of TCP/IP networking

• PowerShell and scripting

• Good understanding of cloud technologies, advantageous

• Team player with good communication skills

• Ability to work under own initiative and in a busy environment

• Able to demonstrate company mindsets; accountability, one team, customers and projects rule and audacity

Index Recruitment is acting as an Employment Agency in relation to this vacancy.

"Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days unfortunately you have been unsuccessful on this occasion