£17000 - £19000/annum
Permanent | Full Time
Our client is an established and growing company local to Grantham. They are seeking a full time IT Systems and Web Support person with a salary to match their experience.
The role will provide first line customer technical support via helpdesk and telephone.
This also includes:
Regular data maintenance tasks
Coordination of helpdesk jobs, deadlines and priorities including escalation where necessary.
Reporting on progress and adherence to policies and procedures.
Support is needed for any department using online tools and in particular the web team including website page updates, HTML emails and use of Trust Pilot.
Essential skills are:
one year plus working in an IT support environment.
Ability to troubleshoot general IT and telecoms issues.
Understanding of Windows Server and experience in MS SQL Server
Basic ability in HTML and CSS
So if you are driven, hard-working, professional and personable, calm under pressure and confident in difficult situations then please get in touch