Business Analyst

Business Analyst (Telco focus) Our client are a leading global consultancy who are seeking the skills and experience of seasoned Business Analyst who has a strong background in the Telco space (a must)! You will collaborate with multi-functional teams, working on some of our most cutting-edge digital projects within Telco. We typically see our BAs solving these types of problems situated in Discovery teams at client site or as part of an ongoing Agile squad: User engagement * User and stakeholder mapping (including persona development) * Build and foster stakeholder engagement planning and write-up meetings/actions * Build relationships with change managers and support activities - e.g. reach and relevance for products or training * Collect feedback from users (support business change) - e.g. running employee satisfaction surveys and track uptake * Facilitating the feedback loop from users to the rest of the squad (supporting the PO) - i.e. raising potential product changes, raising pain points, collecting bugs, offering UI/UX guidance Value determination * Support the Product Owner to update the value framework for the squad/domain and drive the project forward * Develop and refine the roadmap and subsequent iterations to optimise processes * Apply business frameworks, develop and track KPIs * Lead preparation for value reviews - i.e. business case reviews * Support Product Owners during prioritisation discussions * Understanding (and building if required) As-Is and To-Be processes * Own the user stories, user acceptance criteria, perform user story mapping and validate existing user stories/features * Support the management of the backlog, sprint planning and the ‘Continuous Discovery’ process – familiarity with DevOps tools is desirable * Support the Dev Team with any other specific requirements and market research (especially the Product Owners and Tech Leads) Digital transformation process * Leading detailed analysis, identifying key requirements for process and technology change in the Telco Domain. * Support the Product Owner/Technical lead in digital transformation process * Extensive readiness analysis, precise requirements elicitation, manage stakeholder engagement * Help identify benefits, costs, and risks of proposals and projects * Develop successful working relationships at all levels at client site and within the company * Sensitively challenge and question senior stakeholders where appropriate * Business advocate with strong verbal and written communication skills You will have * 3-5 years’ recent experience working as a Business Analyst in an Agile environment * Proficiency in business process modeling, business metrics and the ability to translate company goals and objectives into roadmaps for digital transformation * Strong background in Telco domain, understand the industry to a high level. * Strong problem-solving skills * Entrepreneurial and adaptable mindset If this role is of interest to you then please contact David Eales with an up to date CV