Field Support Technician

Job Title: Field Support Technician - (Leeds, £40,000) An excellent opportunity has arisen for a Field Support Technician to join a well-established IT company. The successful candidate will be based in Leeds and will be expected to travel to other sites across Yorkshire. The primary purpose of the role is to provide technical support to the company's clients. This includes troubleshooting, resolving technical and software queries, and providing on-site training and support. The ideal candidate will have a strong technical background in IT. Responsibilities: Troubleshoot and resolve technical and software queries Provide on-site training and support Install and configure software Ensure compliance with policies and procedures Monitor system performance Provide technical advice to customers Maintain accurate records of customer interactions Ensure customer satisfaction Skills & Experience Required: Strong technical background in IT Excellent communication and problem-solving skills Ability to work independently Proficient in computer software applications Good organisational and time management skills Ability to work under pressure Experience with Windows Operating systems and environments Experience with Linux would be beneficial If you are interested in this role and feel you have the necessary skills and experience to be successful, then please apply for immediate consideration and interview. For further information about the role please contact us. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy