Service Desk Manager

Job: Service Desk Manager - IT Support - ITIL Location: Ipswich Salary: £45,000 - £50,000 I am working with a fantastic business in the Ipswich area to recruit a Service Desk Manager as part of their ongoing growth plans. This market leading business have gone from strength to strength in the last few years, showing excellent growth and high levels of profitability. This is a new position that has been created as part of ongoing growth, as this business continues to invest in their technology platform. Key skills include: - Previous Service Desk experience of a small team (3 - 5). - Strong Technical background, able to operate as point of escalation. - Service Delivery process design, ITIL beneficial. - Professional Development and Upskilling for team members. - O365 / Azure environment Support The succesful candidate will be self motivated, able to provide leadership to a small team, while keeping up with a fast paced, ever changing industry. For more information please apply ASAP