Dynamics 365 Support Engineer

Dynamics 365 Support Engineer / MS Dynamics 365 Application Engineer / Application Support Engineer required to join a global organisation. The Dynamics 365 Support Engineer / MS Dynamics 365 Application Engineer / Application Support Engineer will be responsible for all technical issues related to Microsoft Dynamics 365. This is a hybrid position where you are in the office 3 days per week. Package £40,000 - £45,000 DOE Bonus 35 hours per week Generous pension scheme 25 days holiday Excellent progression Free parking Hybrid working 3 days in the office Role: Providing technical support and troubleshooting assistance for Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) solutions. Serving as the go-to expert for all technical inquiries related to Dynamics 365, offering timely and effective solutions. Collaborating closely with internal stakeholders and development teams to implement changes efficiently and accurately, fostering a culture of teamwork and innovation. Providing comprehensive training and guidance to end users. Supporting integration processes to uphold the highest standards, ensuring seamless functionality across systems. Vigilantly monitoring the performance and security of all Dynamics 365 applications Investigate, diagnose, and analyse reported issues and errors within the Dynamics 365 applications Assist with configuration changes, customization requests, and system enhancements within Dynamics 365 CE and FP&O Reporting to the IT Manager Hybrid working, 3 days office based in Milton Keynes  Dynamics 365 Support Engineer / MS Dynamics 365 Application Engineer / Application Support Engineer requirements: Related qualification in Computer Science, Information Technology or similar Previous experience in providing technical support and assistance for Microsoft Dynamics 365 Knowledge of Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) would be beneficial. This is a hybrid position where you are in the office 3 days per week in Milton Keynes