Vendor Support Administrator

Vendor Support Administrator

Posted 10 days ago by Exclusive Networks
Location Alton, Hampshire Job Type Full Time
Salary Competitive Sector Distributor Jobs

The Company

Exclusive Networks is a value-add distributor specialised in the marketing of new security, storage and networking technologies for corporate users.

We act as the local representative for our vendors. We have established and continue to develop our network of resellers and provide promotional, training and technical support for the solutions we market.


Job Purpose

As a Vendor Support administrator, you will be an integral part of a successful sales team. You will support the ongoing growth of Exclusive Networks by providing the DC & Cloud Team with accurate quotes, reports, vendor assistance and completion of administration tasks with the goal of achieving margin targets.


Accountabilities and Activities

  • To provide a high level of customer service to the DC & Cloud sales and vendor teams

  • Maintaining and exceeding SLA’s for requests and being responsive.

  • Dealing with questions and requests around non-focus vendors



Person Specification


Essential skills for the correct candidate will be:

  • Responsive and efficient

  • Strong communication skills, with good telephone manner

  • Commercially aware

  • Attention to detail

  • Good administrative skills

  • Ability to learn quickly

  • Knowledge of Microsoft Office (Excel & Word)

  • Ability to problem solve, identifying a client’s needs and respond accordingly

Preferred attributes but not necessary are:


  • Knowledge of IT Industry – knowledge of our vendors would be excellent 

  • Previous use of Netsuite CRM system


  • Commission Scheme

  • Up to 5% matched pension

  • Annual Kick Off broad

  • 23 days holiday

  • A day off for your birthday

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Exclusive Networks


Exclusive Networks partners with market leading and emerging vendors that provide cybersecurity, networking and infrastructure technologies through a channel of resellers. Our people are experts in...

Live Jobs: 6 - View all Jobs
Sector Specialisms: Distributor Jobs
Office Location: Alton but with offices in Chesterfield, London and Newmarket also.
Phone Number: 01420 548248