2nd / 3rd Line Project Engineer

2nd /3rd Project Engineer – Milton Keynes - Up to £35,000 + £4,000 Car Allowance + Excellent Benefits   Overview: A leading UK MSP, who are also an award-winning Microsoft partner are looking to on board a 2nd/3rd Line Project Engineer to drive one of their key clients to ensure high level of service is consistently delivered.    Role & Responsibilities: Understand and provide the definition of project scope, goals, and deliverables. Understand the definition of the required implementation tasks and resource requirements. Understand and assist in the development of all project plans. Understand and assist in the planning of project timelines. Implement the Project Implementation work, ensuring all activities are actioned in line with project plans and timelines. Track and update project activities and deliverables using appropriate tools. Escalate when the project is at risk of not delivering to the agreed requirements or timescales. Constantly monitor and report on progress of the project to all stakeholders. Managing client expectations through clear communications. Take responsibility for your own continual professional development, ensuring up to date industry and technical knowledge. Create and maintain customer specific infrastructure documentation. Undertake all other reasonable requests.  Essential Experience: Experience of managing or supporting projects. Experience of working in a customer facing role Familiar with working to SLAs to meet both customer and contract requirements. Working as part of a wider service delivery function. Supporting multi-site clients.  A good level of knowledge and application in: MS Windows Server Technologies Exchange Technologies Active Directory Firewalls, Router & VPN Technologies Experience of managing or supporting large scale projects. Office 365 VMWare Microsoft Azure  Overview / Benefits: £30,000 - £35,000 Basic Salary £4,000 Car allowance + Excellent benefits Hybrid Working: 1 day a week onsite.  2nd /3rd Project Engineer – Milton Keynes - Up to £35,000 + £4,000 Car Allowance + Excellent Benefits